Airlines are jumping aboard the Internet of Things train. Even though challenged by upfront costs, the number of airlines now involved in major IoT initiative has almost doubled since last year. Mobile activity also is high, with nearly 80% of airlines planning major investments in passenger services via smartphone over the next three years, according to a new airline industry report.
Almost a third (29%) of airlines are involved in major IoT programs, up from 16% last year. Another 38% are planning research and pilot projects over the next three years. That means a total of 67% of airlines are moving into the Internet of Things, some at different levels than others.
Travelers can expect to see the results in several areas, such as tracking of luggage. At the least, passengers with lost luggage may have the comfort of knowing where their luggage is, even if not with them. Here’s where airlines are focusing resources:
Interest in beacons and sensors also has grown considerably since last year with plans to add the technologies to provide ‘walk-to-gate’ times to passengers up significantly.
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